{"xsrfToken":"f2eb796d-a5bb-4366-bc83-bdef79b75edc_677a0321790424712e3b122652ed2b5c6ed66f05_lout","branding":{"id":"14","key":"lsd","name":"OSIMIS Support Desk","portalBaseUrl":"/servicedesk/customer/portal/14","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/14/3","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#1e4375","headerLinkHoverBGColor":"#1e4375","headerBadgeColor":"#1e4375"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/da5657b5-552c-4afc-8e30-84ea0322124c/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJiODYwN2NmOS0wNTUxLTRlNDUtOTBlMS1lYzEyZDU4YmY5NWQiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmRhNTY1N2I1LTU1MmMtNGFmYy04ZTMwLTg0ZWEwMzIyMTI0YyI6WyJyZWFkIl19LCJleHAiOjE2ODU2NTc1NjEsIm5iZiI6MTY4NTY1Njk2MX0.FXuUCgkmYiHqBY7cVxmDsVJde7CXb3PeNGIHxjAZ7TY&client=b8607cf9-0551-4e45-90e1-ec12d58bf95d&mode=fit","logoId":"da5657b5-552c-4afc-8e30-84ea0322124c","isLogoAvailable":true,"helpCenterTitle":"Welcome to Osimis support","sharedPortalName":"Help Center","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"helpCenterTitle":"Welcome to Osimis support","sharedPortalName":"Help Center","localeDisplayName":"English (United States)"},"fr-FR":{"localeDisplayName":"French (France)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#233a62","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/63bb5191-ecfe-41ef-bf7e-76ac3da792f1/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJiODYwN2NmOS0wNTUxLTRlNDUtOTBlMS1lYzEyZDU4YmY5NWQiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjYzYmI1MTkxLWVjZmUtNDFlZi1iZjdlLTc2YWMzZGE3OTJmMSI6WyJyZWFkIl19LCJleHAiOjE2ODU2NTc1NjEsIm5iZiI6MTY4NTY1Njk2MX0.r3xAK92Fx1eBjygP1e5W2tzq3IY3IK7yBTEplwoJVRY&client=b8607cf9-0551-4e45-90e1-ec12d58bf95d&height=300&mode=fit","bannerMediaApiFileId":"63bb5191-ecfe-41ef-bf7e-76ac3da792f1","useDefaultBanner":false,"isBannerAvailable":true},"portal":{"id":"14","key":"lsd","projectId":10037,"serviceDeskId":14,"name":"OSIMIS Support Desk","description":"<p>Welcome! You can raise an OSIMIS Support request from the options provided.<br> You can also call us during Belgian office hours: +32 4 242 90 23.</p>","portalBaseUrl":"/servicedesk/customer/portal/14","onlyPortal":true,"reqTypes":[{"id":"140","name":"Licensing and billing questions","descriptionHtml":"","callToAction":"Licensing and billing questions","introHtml":"<p>Choose this if you have questions about licensing or billing.</p>","icon":10457,"iconUrl":"https://osimis.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10457","groups":[37],"key":""},{"id":"142","name":"Other questions","descriptionHtml":"","callToAction":"Other questions","introHtml":"<p>Don't see what you're looking for? Select this option and we'll help you out.</p>","icon":10440,"iconUrl":"https://osimis.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10440","groups":[37],"key":""},{"id":"141","name":"Product trial questions","descriptionHtml":"","callToAction":"Product trial questions","introHtml":"<p>Trying out our product and want more information? Select this and we'll be happy to answer your questions.</p>","icon":10465,"iconUrl":"https://osimis.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10465","groups":[37],"key":""},{"id":"143","name":"Report a bug","descriptionHtml":"","callToAction":"Report a bug","introHtml":"<p>Tell us the problems you're experiencing.</p>","icon":10450,"iconUrl":"https://osimis.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10450","groups":[37],"key":""},{"id":"145","name":"Suggest improvement / new feature","descriptionHtml":"","callToAction":"Suggest improvement / new feature","introHtml":"<p>See a place where we can do better? We're all ears.</p>","icon":10472,"iconUrl":"https://osimis.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10472","groups":[37],"key":""},{"id":"139","name":"Technical support","descriptionHtml":"","callToAction":"Technical support","introHtml":"<p>Need help installing, configuring, or troubleshooting? Select this to request assistance.</p>","icon":10446,"iconUrl":"https://osimis.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10446","groups":[37],"key":""}],"reqGroups":[{"id":37,"name":"General"}],"orderMapping":{"37":[143,145,139,140,141,142]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"1bf9250d-cb0b-3b81-87e0-b395bd137d18","appLinkName":"System Confluence","spaceKey":"LSD","spaceName":"Lify Service Desk","isServer":false},"labels":[],"projectKey":"LSD","serviceDeskId":14},"createPermission":true,"portalAnnouncement":{"portalId":14,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"LSD","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":true,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false},"sharedPortal":{"name":"Help Center","description":"<p>Welcome to the help center - we're here to help! Raise a request from the options provided.</p>","kbs":{"kbEnabled":true,"appLinkUrl":"https://osimis.atlassian.net/wiki"}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}
{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=osimis","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"f2eb796d-a5bb-4366-bc83-bdef79b75edc_677a0321790424712e3b122652ed2b5c6ed66f05_lout","baseUrl":"https://osimis.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","customerLoginEnabled":true,"maxAttachmentSize":"1073741824","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"b8607cf9-0551-4e45-90e1-ec12d58bf95d","optedInFeatures":{},"fabricEmojiUrl":"/gateway/api","anonymousEnabled":true,"requestIntroEnabled":true}